Last updated: [15/02/2026]

Wakeline Plumbing Solutions (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose and protect your personal information.

1. What Information We Collect

We may collect personal information including:

• Full name
• Phone number
• Email address
• Residential or service address
• Details about plumbing services requested
• Any information you provide via our contact form, email or phone
• Website usage data (such as IP address, browser type and pages visited)

2. How We Collect Information

We collect personal information when you:

• Contact us by phone, email or website form
• Request a quote
• Book a plumbing service
• Interact with our website

We may also collect limited technical data automatically through website cookies and analytics tools.

3. Why We Collect Your Information

We collect personal information to:

• Provide plumbing services
• Prepare quotes
• Respond to enquiries
• Schedule appointments
• Improve our services
• Comply with legal obligations

We only collect information that is reasonably necessary for our business operations.

4. Disclosure of Information

We do not sell or rent your personal information.

We may disclose your information to:

• Service providers assisting with website hosting or IT support
• Payment processors
• Professional advisers (accountants, legal advisers)
• Government authorities where required by law

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of electronic transmission or storage is completely secure.

6. Access and Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate.

Please contact us at:

Email: wakelineplumbingsolutions@gmail.com
Phone: 0403 626 998

7. Website Cookies

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

You may adjust your browser settings to refuse cookies if you prefer.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.

Contact Details

Wakeline Plumbing Solutions
Phone: 0403 626 998
Email: contact@wakelineplumbingsolutions.com.au
ABN: 25204084108